[HELP] Game Freezes Each Time I enter a mission Briefing

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[HELP] Game Freezes Each Time I enter a mission Briefing

jjoyner209
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Post by jjoyner209 » Thu Aug 04, 2022 6:54 am

Windows 7.

Plenty of Gigs of space.

Downloaded X Wing Alliance from GOG

Then downloaded the XWAU Mega Patch 2020 into that same folder, as indicated.

Game starts fine; able to move around and enter training. But each time I go in for the briefing, the game freezes up. I have to use task manager just to get out of it.

Would love to play the game! Thank you for your help.

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Forceflow
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Post by Forceflow » Thu Aug 04, 2022 11:04 am

Please see this post: How to request help or post a bug and see if you can find any errors in the event viewer.
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And always remember that a smile is cheaper than a bullet! (District 9)
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jjoyner209
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Post by jjoyner209 » Thu Aug 04, 2022 10:56 pm

Game froze once again when entering the briefing. This error popped up:

"Direct 3D Texture Load
Unknown Error 0x887A0005"

This is my first time using the Event Viewer so I'm hoping this information is helpful. This is from the Application section and I've selected a few entries pre and post the "freezing" event:

3:35pm
The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: e838d943-63ed-4a0b-9fb1-47152908acc9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

3:37pm
The Software Protection service has stopped.

3:37pm
Application: XWingAlliance.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code e06d7363, exception address 751BC5AF
Stack:

3:37pm
The VSS service is shutting down due to idle timeout.

I hope this information is useful thank you.

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Ace Antilles
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Post by Ace Antilles » Fri Aug 05, 2022 12:12 am

jjoyner209 wrote:
Thu Aug 04, 2022 10:56 pm
I hope this information is useful thank you.
What are the specs of your computer?
PC or laptop?
Graphics Card?

Is Windows 7 totally up to date?
Sadly we are almost at the point where we can't guarantee on things being compatible with W7 anymore
Chief XWAU Team annoying nitpicker.
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jjoyner209
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Post by jjoyner209 » Fri Aug 05, 2022 2:01 am

Windows 7 Professional 64 bit
Laptop Inspiron 5548
INtel Core i5-5200 processor at 2.20 GHz

INtel HD Graphics

Recently updated WIndows 7 a couple of days ago.

I'm wondering if indeed Windows is too old..

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Forceflow
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Post by Forceflow » Fri Aug 05, 2022 5:26 am

I am afraid your Intel HD Graphics might be the issue here. That's an integrated GPU and we've seen issues with those before. Maybe @JeremyaFr has an idea about the
"Direct 3D Texture Load
Unknown Error 0x887A0005"
error though.
Murphy was an optimist! I am a pessimist!
And always remember that a smile is cheaper than a bullet! (District 9)
Webmaster of the X-Wing Alliance Upgrade Project

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Ace Antilles
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Post by Ace Antilles » Fri Aug 05, 2022 8:18 am

Update 5 onwards just really hates laptop graphics cards now sadly
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jjoyner209
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Post by jjoyner209 » Sat Aug 06, 2022 12:50 am

Yeah that was my concern from the get go. If any one has any more input, I 'd appreciate it; otherwise, Id better save for a new desktop!

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JeremyaFr
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Post by JeremyaFr » Sat Aug 06, 2022 7:24 am

Hello,
Does the error appear if you disable the Special Effects via Babu Frik's Configurator?

jjoyner209
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Post by jjoyner209 » Sat Aug 06, 2022 4:08 pm

I will give that a try...
I ran X wing alliance yesterday just by itself (without XWAU). Happened once again but no errors this time. I didn’t think to check the Event thing; but it seems like it’s an X Wing alliance issue (downloaded from GoG) or my system. Just assuming here.

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